Terms & Conditions

Information about using this website and ordering products from Wilkinson Fuels. Updated 12 October 2026.


These terms explain how to use this website and the basis on which Wilkinson Fuels supplies products. Please contact us before ordering if anything is unclear.

About Wilkinson Fuels

Wilkinson Fuels is a family-run fuel merchant serving Sheffield and surrounding areas from The Coal Yard, Penthorpe Cl, Sheffield S12 2GU.

Products and prices

We aim to keep product information, pack details and prices accurate. Product availability, pack sizes and prices can change. If an item or price needs clarification, we will contact you before fulfilling the order.

Orders, delivery and collection

Delivery areas, charges, timings and collection arrangements depend on the order and location. We will confirm the arrangements and any applicable charges with you before fulfilment. Please provide accurate contact and delivery details and tell us about access restrictions when ordering.

Payment

Payment arrangements will be confirmed when your order is placed. Do not send payment card details by email or through the contact form.

Cancellations, problems and returns

If you need to change or cancel an order, contact us as soon as possible. If goods arrive damaged or incorrect, please let us know promptly and include your order details. Your statutory consumer rights are not affected by these terms.

Safe use of fuels

Use each fuel only in an appliance suitable for that fuel and follow the appliance manufacturer’s instructions, the product packaging and applicable fire-safety guidance. Fuel suitability can vary by appliance and location.

Website use

We take reasonable care to keep this website available and accurate, but content is general information and may be updated. Product photos and descriptions are illustrative where stated; always check the pack and order confirmation.

Contact

Questions about these terms or an order? Call 07778 911567 or email info@wilkinsonfuels.co.uk.